Consignment Corner

They don’t stock junk. Items are attractively priced with an automatic markdown system similar to the old Filine’s Basement (yes, I’m dating myself). Service is great. Lots of food related items. A significant amount of the furniture that is new, seems to come from Bernie and Phyl’s outlet room in Nashua. Go there first for furniture.

To give some framework to this review we visited the Consignment Corner in Amherst New Hampshire because we wanted to sell two dining room breakfront pieces. We visited first so we could see what type of store it was and talk with someone to be sure our pieces would be accepted there. The store looked like it had nice items and was laid out well. We brought pictures of our Scandinavian teak units made in Denmark, which were in excellent condition. We were directed to a gentleman who told us he could look at the pictures and give us an accurate estimate as to what the pieces would sell for. He looked at our pictures and we described the teak laminated wall units to him. He told us that each unit would be worth around $600, maybe a bit more and maybe a bit less. We thought this sounded fair as we know what we paid originally and the excellent condition they were in. We proceeded to rent a truck and hired some friends to help us take the units out of our house and load on to a truck to deliver to the store. When we arrived, we were greeted by two store employees who unloaded the units like they were throwaway pieces and actually broke one of the top pieces. We asked them to handle the furniture with more care and was told “You should have taken them off the truck yourself.” They were beyond rude, and it only went downhill from here. We go into the shop and speak with another employee who tells me the units are worth $100 each. After my jaw dropped, I explained our initial visit and the price we were quoted. The employee told me this was the price and if I didn’t like it I could take the pieces back. Well, they were off the truck already and believe me I would have rather run over the furniture with the truck than leave it with them but using better judgement I didn’t. I requested that they price them at a minimum of $300 each especially since I paid so much money out of pocket to get them there. Bottom line is: This business is not ethical and does not know the meaning of customer service or treating people with respect. Never would we step foot in this place, and we have already shared this bad experience with friends and family and will continue to do so. So be aware that you can’t believe what they tell you and you can certainly find another consignment store that operates with integrity and understands the meaning of customer service.